king333 Privacy Policy

1. Introduction

1.1 king333 ("we", "us", "our") is committed to protecting the privacy and security of the personal data of all users ("you", "User") who access and use the king333 online gaming platform at https://king333.lat.

1.2 This Privacy Policy describes what personal data we collect, how we use it, with whom we share it, how long we retain it, and what rights you have in relation to it. It applies to all personal data collected through the king333 website, account registration process, customer support interactions, and any other point of contact between you and king333.

1.3 king333 operates as an internationally licensed online gaming operator. Our data practices are governed by the data protection obligations imposed by our licensing jurisdiction, as well as general internationally recognised privacy principles. Malaysian users are advised that the Personal Data Protection Act 2010 (PDPA 2010) of Malaysia may also apply to certain aspects of your data interaction with king333 where king333 processes data within Malaysia.

2. Personal Data We Collect

king333 collects the following categories of personal data from Users:

2.1 Registration & Account Data

• Full legal name as it appears on your identity document
• Date of birth (used to verify age eligibility — 21+ requirement)
• Residential address
• Email address
• Mobile phone number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copy of Malaysian NRIC (MyKad) or passport
• Proof of address documents where required
• Selfie or photo verification where required by our KYC process

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method identifiers (e-wallet account numbers, bank account details where applicable)
• Bet history and gaming session data
• Account balance records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Login timestamps and session duration
• Pages visited and features accessed on the platform
• Cookie and tracking data (see Section 6)

2.5 Communications Data

• Customer support chat logs and email correspondence
• Feedback and survey responses where provided voluntarily

3. How We Use Your Personal Data

king333 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your king333 account, including processing deposits, withdrawals, and game play.
• Identity Verification: To verify your age (21+), identity, and eligibility to use the platform, as required by our international gaming licence and responsible gaming obligations.
• Transaction Processing: To process deposits and withdrawals via Touch 'n Go eWallet, Boost, DuitNow, FPX, and other supported payment methods.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, money laundering, underage gambling, multi-accounting, and other prohibited conduct.
• Legal Compliance: To comply with our licensing obligations, anti-money-laundering requirements, and any applicable law or regulatory direction.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyse usage patterns and improve the king333 platform experience. This analysis is conducted on aggregated and anonymised data wherever possible.
• Responsible Gaming: To monitor gaming behaviour and apply responsible gaming interventions where necessary, including enforcing deposit limits, loss limits, or self-exclusion requests.
• Marketing Communications: To send you promotional offers and bonus notifications where you have given express consent. You may withdraw this consent at any time from your account settings.

4. Legal Basis for Processing

king333 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to create and operate your account and provide the services you have contracted for.
• Legal Obligation: Processing required to comply with our licensing conditions, anti-money-laundering obligations, and applicable regulatory requirements.
• Legitimate Interests: Processing necessary for fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, where you have provided explicit, freely given, informed consent.

5. Data Sharing & Third Parties

5.1 king333 does not sell, rent, or trade your personal data to third-party marketing companies or advertisers.

5.2 king333 may share your personal data with the following categories of third parties only to the extent necessary:

• Payment Processors: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX banking partners, and other payment service providers, solely to process your transactions.
• KYC & Identity Verification Providers: Third-party identity verification services engaged by king333 to fulfil our KYC obligations under our licence.
• Game Providers: Licensed game software providers (such as Pragmatic Play, PG Soft, Evolution Gaming) receive limited session data necessary to operate the game. These providers operate under their own licensing and data obligations.
• Regulatory Authorities: king333 may be required to disclose personal data to our licensing authority, law enforcement agencies, or other competent authorities in response to lawful requests or regulatory requirements.
• IT & Platform Service Providers: Cloud hosting, platform infrastructure, and security service providers engaged by king333 under strict contractual data processing agreements.

5.3 All third parties with whom king333 shares personal data are required to implement appropriate technical and organisational measures to protect that data and to use it only for the purposes for which it has been disclosed.

6. Cookies & Tracking Technologies

6.1 The king333 platform uses cookies and similar tracking technologies to operate core platform functionality, remember your session, and analyse platform usage.

6.2 The following types of cookies are used:

• Essential Cookies: Required for the platform to function. These cannot be disabled without preventing your use of the platform.
• Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your logged-in session on king333.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the platform. This data is used to improve platform performance and user experience.
• Preference Cookies: Used to remember your settings and preferences on the platform.

6.3 You may manage cookie preferences through your browser settings. Disabling certain cookies may affect your ability to use some features of the king333 platform.

7. Data Retention

7.1 king333 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Active Account Data: Retained for the duration of your account and for a period of five (5) years following account closure.
• KYC Documents: Retained for a minimum of five (5) years following account closure, as required by our anti-money-laundering obligations.
• Transaction Records: Retained for a minimum of five (5) years in accordance with financial record-keeping requirements under our licence.
• Customer Support Records: Retained for three (3) years following the close of the relevant support interaction.

7.2 Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

8. Security Measures

8.1 king333 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and king333 servers;
• Encryption of sensitive data (including passwords and identity documents) at rest;
• Access controls ensuring that personal data is accessible only to authorised personnel on a need-to-know basis;
• Regular security assessments and penetration testing of the platform infrastructure;
• Multi-factor authentication options for account access;
• Automated monitoring for unusual login activity or access patterns.

8.2 In the event of a personal data breach that poses a risk to your rights, king333 will notify affected Users and, where required, the relevant regulatory authority within the timeframes required under applicable law.

9. Your Privacy Rights

Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by king333:

• Right of Access: You may request a copy of the personal data king333 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to our mandatory retention obligations under our licensing and AML requirements.
• Right to Restriction: You may request that king333 restrict processing of your personal data in certain circumstances.
• Right to Object: You may object to processing of your personal data based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent (such as marketing communications), you may withdraw that consent at any time from your account settings without affecting the lawfulness of prior processing.

To exercise any of these rights, contact king333 at: [email protected]. king333 will respond to verified requests within 30 calendar days.

10. Children's Privacy — 21+ Only

10.1 The king333 platform is strictly for adults aged 21 and above. king333 does not knowingly collect personal data from persons under the age of 21.

10.2 If king333 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted to the extent not required for regulatory reporting, and any deposited funds will be returned to the source payment method after deducting any applicable costs.

11. International Data Transfers

11.1 king333 is operated from outside Malaysia. By using the king333 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside of Malaysia, including the jurisdiction in which king333 holds its international gaming licence.

11.2 Where personal data is transferred internationally, king333 ensures that appropriate safeguards are in place, including contractual protections with data recipients consistent with internationally recognised data protection standards.

12. Changes to This Privacy Policy

12.1 king333 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to Users via the platform or by email to the address registered on your Account prior to the changes taking effect.

12.2 Continued use of the king333 platform following publication of an updated Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the updated Privacy Policy, you should cease using the platform and contact king333 to close your Account.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data king333 holds about you, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 from within your king333 account dashboard

king333 aims to respond to all privacy-related enquiries within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days with prior notice to you.